What should I do?
5 Things to Do in the Event of a Vehicle Breakdown
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Pull Over Safely: As soon as you notice something is wrong with your vehicle, carefully pull over to the side of the road or onto the shoulder. Make sure to use your indicators and hazard lights to signal other drivers.
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Turn on Hazard Lights: Once you're safely off the road, turn on your hazard lights to alert other drivers that your vehicle is stopped and that they should proceed with caution.
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Assess the Situation: If it's safe to do so, exit your vehicle and assess the situation. Determine whether you need a tire change, a jump start, fuel delivery, or if you’re locked out. This information will help you when you contact Onward Roadside Solutions.
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Call for Assistance: Contact Onward Roadside Solutions for prompt and professional roadside assistance. Provide your name, contact details, vehicle information, and your exact location to ensure a swift response.
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Stay With Your Vehicle: Unless it is unsafe, stay with your vehicle until help arrives. This allows you to monitor your vehicle and be ready to provide further details to our team if necessary.
3 Things to Remain Safe While Waiting for Help.
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Stay Visible and Safe: Remain inside your vehicle if you're on a busy road. Keep your seatbelt fastened and your hazard lights on to increase visibility and alert passing drivers.
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Avoid Standing Near Traffic: If you need to exit your vehicle, do so on the side away from traffic. Stand a safe distance from the road, especially if you're on a busy highway.
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Stay Calm and Prepared: Keep your phone charged and close by for updates from our team. Use this time to gather any necessary documents or information that might be needed when help arrives, such as your driver's license and vehicle registration.
By following these steps and safety tips, you can ensure a smoother and safer experience during a vehicle breakdown. Onward Roadside Solutions is dedicated to getting you back on the road as quickly and safely as possible.